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What We Do

Programme for the Social Inclusion of People Seeking Refuge in Europe

The political and social environment for people seeking refuge and other migrants has changed immensely over the past two years, with calls to put an end to “open border” migration policies. Popularised misperceptions give the impression that migrants and particularly people seeking refuge pose a threat to fundamental European values such as freedom of religion (and from religion), democracy and gender equality. Discrimination against Muslims continues to be a major concern in Europe, according to studies by the European Fundamental Rights Agency and the Migrant Integration Policy Exchange. People seeking refuge face numerous hurdles to their social, economic and educational integration, especially because policies do not always adequately distinguish between the needs of specific groups versus the unique needs of each individual. Newcomers and members of host societies need more contact points and shared spaces in order to effectively move forward toward successful integration.

Who are the dialogue facilitators?

In 2017, the Integration through Dialogue project is being piloted in Vienna, Austria with a team of four dialogue facilitators. All are Austrian citizens with migrant backgrounds, hailing from Syria or Afghanistan. KAICIID is excited to work with these great women, all of who have found ways to combine their Austrian identity with their heritage, and who want to encourage newcomers to find a path to integration that works for them.


Ruham Al-Bezra Ruham Al-Bezra migrated to Austria after completing her studies in Syria, and holds a Master’s Degree in Sociology and has a background in philological and cultural studies in English and American Literature. She has completed a diploma programme in integration coaching and intercultural competence in Vienna, and has volunteered by teaching integration-related courses for refugees. She has also served as an interpreter for several Austrian municipal authorities and schools. Ruham has spent five years with International Human Relief in Vienna as a coach and trainer for refugees from Arab-region conflict areas.


Nadine Kelani Born and raised in Austria, Nadine Kelani is currently in her last year of her Bachelor studies in spatial planning at the Technical University in Vienna. She has worked as an Arabic interpreter in Caritas’ Asylum Centre, and engaged in voluntary work with refugees. She is also a board member of the student society “Multicultural Society in Austria.”



Born and raised in Afghanistan, Forouzan Noyan has been living in Vienna for ten years. As a mother of two children, she completed her education 2012 in Vienna as a childcare worker and has been active in this profession since early 2015. For the past eight years she has also been working on a voluntary basis for the Islamic centre in Vienna helping asylum seekers find their way through administrative channels in Austria.